
CYBER GENE
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CYBER GENE
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Many nations offer medical care,
but only one offers peace — Japan
Our mission is to transform medical care — often seen as complex and intimidating
— into a joyful, fulfilling experience.With world-class healthcare, Japanese hospitality,
and cultural discovery, we make your journey to wellness truly memorable.
Please feel free to contact us to begin your personalized medical journey in Japan.

Cutting-edge
medical services
We partner with numerous Japanese hospitals that
provide world-class medical care, allowing you to
receive treatment or health checkups with peace of mind.
Furthermore, every partner hospital is hand-selected by
our medical team for its multilingual capability, uncompromising clinical standards, refined hospitality,
treatments not commonly available elsewhere, and alignment
with our philosophy of “making healthcare more enjoyable”.

Fully Customized
Medical Care
Your dedicated VIP medical concierge provides a fully
personalized experience.
Through attentive yet effortless communication, wecraft bespoke medical plans that reflect each client’s
individual needs with precision and care.

Comprehensive Language
Support System
From exclusive travel coordination to VIP transfer services —
complete with sightseeing guidance — as well as personalized
in-hospital assistance and medical checkup interpretation, we
ensure seamless multilingual support at every stage.
*Please note: VIP transfer drivers offering sightseeing guidance are English-speaking only.
AI Medical Concierge
We have developed a 24-hour AI Medical Concierge to
simplify the medical process and make it easier for you to comfortably discuss even the most personal or sensitive
concerns.
The free-text chat feature supports most major languages,
allowing you to communicate naturally and book an
appointment in as little as 10 minutes.
*Live human support is also available upon request — please feel free to reach out.

Full chauffeur
service included
In partnership with a chauffeur company trusted by royalty
and international dignitaries, we deliver elite chauffeur-driven
services that embody Japan’s traditional spirit of hospitality — “Omotenashi”.
All chauffeurs are English-speaking and can provide sightseeing guidance upon request.
Our exclusive fleet features the Lexus LM, BMW i7, and
Rolls-Royce — ensuring a seamless and elegant journey.
As an exclusive benefit for CyberGene clients, we can offer complimentary vehicle upgrades — for example, from a Toyota Alphard to a Lexus LM or BMW i7, subject to availability.

Our exclusive benefits
Through special partnerships with hospitals and limousine companies, we offer various exclusive benefits for VIP guests.
-Complimentary upgrades to premium vehicles for chauffeur
and sightseeing services (subject to availability).
Upgrades typically include vehicles like the Lexus LM or
BMW i7 instead of the standard Toyota Alphard.
-Five additional premium benefits for medical check-up packages at specific hospitals, including complimentary VIP private rooms.
-AI Medical Concierge. Available 24/7 and fluent in multiple languages to assist with your medical inquiries, concerns, and
appointments.
The Appeal of Medical Tourism in Japan
Discover the appeal of receiving medical care in Japan

VIP Chauffeur Service — Transfers & Private Touring
Through our partnership with one of Japan’s premier chauffeur companies, we deliver a seamless VIP journey—from hospital transfers to curated sightseeing—guided by the spirit of “omotenashi.”
Book through us for complimentary English-speaking chauffeurs and free upgrades to luxury vehicles such as Lexus LM or BMW i7 (subject to availability). Rigorously trained drivers provide discreet, door-to-door travel between airport, hotel, and medical facilities—plus comfortable private touring.

Tourism in Japan
Beyond medical care, you can enjoy authentic cultural experiences and premium leisure or tourism across Japan.
Partnering with leading Japanese agencies, we offer authentic omotenashi and meticulously curated, insider-led journeys made possible by our local roots.
Japan’s finest leisure and tourism elevate medical care—often seen as complex and intimidating—into a truly joyful experience.

Japan’s unique “Omotenashi” hospitality
Omotenashi embodies Japan’s unique spirit of consideration and respect. Medical institutions, personal VIP medical concierges, and even chauffeur-guides for transfers and sightseeing honor this ethos, delivering exceptional service and experiences for VIPs.
Through hospitality celebrated worldwide—and found uniquely in Japan—both medical care and tourism are elevated into extraordinary, once-in-a-lifetime experiences.

Hospital of the highest quality for VIPs
All our partner hospitals are carefully selected by our in-house Medical Analysis Team under a strict set of proprietary criteria.
Our evaluation goes beyond medical quality and expertise — it also assesses whether each institution embodies the luxury standards and spirit of “omotenashi” essential for welcoming international VIPs.
This ensures that every guest enjoys a safe, refined, and truly exceptional medical experience, where world-class care meets genuine Japanese hospitality.

Seamless Multilingual Care &
JMIP Accreditation
For many international guests, the main concern when seeking medical care in Japan is often the language and cultural barrier.
To ensure complete peace of mind, Japan established JMIP (Japan Medical Service Accreditation for International Patients) — a government-backed certification for hospitals providing safe, refined, and multilingual care.
All of our partner hospitals are JMIP-accredited or meet equivalent international standards, guaranteeing a seamless and stress-free medical experience throughout your stay in Japan.
JCI (Joint Commission International)
JCI is the world’s most rigorous accreditation body for healthcare quality and patient safety.
Its evaluation — covering over 1,200 criteria — assesses whether a medical institution ensures patient safety, provides high-quality care, and maintains a system of continuous improvement in leadership and infection control.
Nearly all of our partner hospitals are JCI-accredited or meet equivalent international standards, ensuring world-class safety and medical excellence.
Multilingual Support
Japan is often seen as a country with a “language barrier,” so we work only with hospitals that have strong multilingual support and, where possible, accreditations such as JMIP.
We can usually arrange on-site or remote interpreters through our own network, and also provide English-speaking drivers and guides for your transfers and sightseeing. In addition, our AI Medical Concierge supports 80+ languages – including English, Indonesian, Chinese and Spanish – so you can overcome communication barriers and focus on your health and your stay.

Cutting-Edge Medical Care
Japan is widely regarded as one of the world’s leading healthcare nations.In fact, it consistently ranks among the top in various global healthcare rankings.
Reservation Process
1Contact the AI Medical Concierge
Please launch the AI Medical Concierge located at the bottom right of the homepage.
2Please select your language.
A language selection screen will appear—please choose your language. Supported languages: English, Indonesian, and Chinese.。
3Please select "Make a medical checkup reservation"
On the next screen, select the top option (the first choice).
4Please answer a few simple questions.
Based on the information you provide and your budget, the AI Medical Concierge will recommend the most suitable medical check-up course and options for you.
5It will generate the optimal estimate for you.
If you’re satisfied with the estimate, you can proceed to a provisional reservation (a tentative hold on your preferred date). If not, you can redo the selection or switch to live support.
6Submit the final order
Send us the content you are satisfied with as your final order.
7You will receive an invoice.
Credit card: a secure payment link will be sent.
Bank transfer: we will send the bank account details.
*At the same time, a provisional reservation number will be issued.
You’ll need this number to cancel—please keep it safe.8Please proceed with payment.
Your reservation is complete. Now, all that’s left is to enjoy Japan to the fullest.
*Steps 1–6 take as little as 10 minutes. Booking is fast and low-stress.
FAQ
We answer your most common questions.
The AI Medical Concierge isn't launching properly. What should I do?
What is medical tourism?
What kind of medical services can you receive?
How does the payment flow work?
What payment methods are available?
Do you offer interpretation services?
What happens if an abnormality is found during a medical checkup?
Where should I inquire about tourism?
When I want to get a health checkup, by when should I apply?
Do you offer religious support and facilities?
International Evaluation of Japanese Healthcare
-Numbeo Health Care Index 2025 — #4 (Mid-Year), #3 (Year-End):crowd-sourced benchmark of care quality, access, and patient satisfaction.
-Legatum Prosperity Index 2023 (Health) — #2 globally:evaluates. population health, system quality, and outcomes.
-GBD Healthcare Access & Quality (HAQ) 2019 — 87.5/100(top tier):measures amenable mortality to gauge access & quality.
-WHO Healthy Life Expectancy (HALE) 2021 — 73.4 years(world - leading):years lived in good health, not just lifespan.
-Bloomberg Healthiest Country Index 2019 — #4 worldwide(Asia’s highest):composite of longevity, risk factors/
behaviors, and environment.
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